The Customer is King

I recently read through “Delivering Happiness” by Tony Hsieh who started Zappos.com, the worlds largest shoe store, and it surprised … More

The IKEA Syndrome

Over the past 5 years I’ve had several chance meetings with people from the Reliance Group (both Reliance Industries and … More

The Simplicity of Apple

Recently a good friend, Sahil, gave a presentation (view via SlideShare) about building a web product company. If you have … More

The Coming 3G Revolution?

It appears we are weeks away from private carriers finally launching 3G services in India. The first revolution was voice … More

Creating Markets

I just came across a must read article for anyone interested in creating new markets. The article is about De … More